Warranty

• Convertible Tops & Accessories warranty
• Seat Covers Warranty

Convertible Tops & Accessories warranty

1. Topsonline.com warrants all its convertible tops, glass and plastic windows, Headliners, Top Pads, Top Cables, Boot covers & Tonneau covers to be free From defects in materials and workmanship at the time of shipment from our premises.
   
2. Topsonline.com offers a seventy two (72) months warranty on convertible tops with no proration for the first 36 months & the bond to the glass of our rear window assemblies is covered for seventy two (72) months with no proration for the first 36 months. Warranty is extended to the first purchaser and is not transferable to subsequent owner.
3. If one of the products manufactured should fail or be unacceptable due to defect in The manufacturing, any and all adjustments will be done based on description specified above (see #2) from time of purchase.
4. If, within eighteen (18) months from the date of purchase to the original owner, a top or a window found to be defective under the term of this warranty and replacement on the vehicle is required, Topsonline.com will pay a labor allowance to offset a portion of the labor. The amount of labor allowance will be determined by multiplying manufacturer?s installation hours by the manufacturer labor rate in effect at the time of the replacement installation.
5. Topsonline.com reserves the right to determine if a warranty claim is valid. We may insist the item be returned to us for examination. Any abuse, misuse or damage caused by incorrect installation or improper cleaning is responsibility of the purchaser. All claims are calculated from date of purchase. Proof of purchase must be presented when claim is made.
   

Additional information

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Warranty is extended to the first purchaser only and is not transferable to subsequent owner.

Convertible Tops

Guaranteed for seventy two (72) months with proration after the thirty six (36) month from date of purchase. The following are covered under the Warranty: Cracking, de-lamination of the seams, excessive shrinkage and severe discoloration.

Glass Windows

Guaranteed for seventy two (72) months with proration after the thirty six (36) month from date of purchase. The following are covered under the Warranty: separation of the bond between the fabric and glass. There is no warranty against breakage during and after installation.

Plastic windows

Guaranteed for seventy two (72) months with proration after the thirty six (36) month from date of purchase. The following are covered under the Warranty: Separation of the bond between the fabric and the plastic as well as the zipper (if applicable). There is no warranty against scratches, cracking, discoloration or degradation of the plastic during & after installation.

Convertible Headliners

Guaranteed for seventy two (72) months with proration after the thirty six (36) month from date of purchase. The following are covered under the Warranty: de-lamination of the seams & cracking or breaking of plastic components sewn on the Headliner.

Convertible Boot covers

Guaranteed for seventy two (72) months with proration after the twenty four (24) month from date of purchase. The following are covered under the Warranty: de-lamination of the seams.

Convertible Tonneau covers

Guaranteed for seventy two (72) months with proration after the twenty four (24) month from date of purchase. The following are covered under the Warranty: de-lamination of the seams.

Exclusions from warranty

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Shrinkage

All materials whether canvas or vinyl will experience some shrinkage and color fading due to the aging process of the material.

Thread

All Polyester threads will experience some level of fading over time.

Installation

Failure to install products as originally installed may cause damage to the product. Top Frames. Topsonline.com will not be responsible for damage to the product caused by worn, misaligned or damaged top frame.

Incomplete installation

Damage caused by failure to install Side Cables, Top Pads & other necessary components.

Alterations

Any changes in the product will void warranty.

Acts of GOD or Nature

Topsonline.com cannot be held responsible for damage caused by acts of God or natureConditions. Warranty applies only to the original purchaser. All claims must be submitted with the original invoices. There are no additional warranties or guarantees expressed or implied beyond what is in this page.

Seat Covers Warranty

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1. Topsonline.com warrants all its Seat covers & related trim parts to be free From defects in materials and workmanship at the time of shipment from our premises.
2. Topsonline.com offers a thirty six (36) months warranty on Seat covers. Warranty is extended to the first purchaser and is not transferable to subsequent owner.
3. Topsonline.com reserves the right to determine if a warranty claim is valid. We may insist the item be returned to us for examination. Any abuse, misuse or damage caused by incorrect installation or improper cleaning is responsibility of the purchaser. If we don?t receive the defective part back or if we find that the defect was not related to our workmanship or materials then we reserve the right to charge the full retail price of the replacement part that was sent out. All claims are calculated from date of purchase. Proof of purchase must be presented when claim is made.
4. We reserve the right to repair rather than replace any defective part.
5. Because dye lots on Leather & Vinyl are different from batch to batch, color matches for repairs or replacement parts are not guaranteed to be exact.

What is covered under the thirty six (36) month warranty?

Warranty is extended to the first purchaser only and is not transferable to subsequent owner.

• Defects in workmanship or defective materials.
• Premature wear-through/cracking of the seating surfaces.
• Shipping costs to us and back to you for repair or replacement.

Exclusions from warranty

• Damage done during installation caused by installer?s inexperience or error.
• Damage caused by using inappropriate cleaning or conditioning chemicals.
• Tears or cuts caused by any accident or owner abuse.
• Any alterations /changes in the product will void warranty.
• Any incidental expenses for down time including, but not exclusive to reinstallation of the kit, rental cars, vehicle storage, hotel stay, etc.

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